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Our Legal Terms, Your Rights Explained

At 7up7down, we keep our legal terms straightforward so you understand exactly what governs your account, your data, and your activity on this platform.

Terms of UsePrivacy PolicyAccount ConditionsJurisdiction NoticeCookie Policy

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How Our Terms Apply to Your Account

7up7down Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

These terms form a binding agreement between you and 7up7down the moment you open an account. Indian law governs disputes to the extent applicable, and access to our platform is conditional on its legality in your specific state or territory. We do not override local jurisdiction

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— if your region restricts access, these terms do not confer any right to bypass that restriction. Payments processed through UPI, Paytm, or PhonePe are subject to the terms of those respective payment service providers in addition to ours. We may update these terms with notice;
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continued use of the platform after an update constitutes acceptance. If you have questions about how a particular clause applies to your situation, our support team can walk you through it before you commit to anything.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

LEGAL CONTACT PATHS

Reach Us on Legal or Policy Questions

If you have a concern about how our legal terms apply to your account, or if you need to request a change to your personal data, these are the channels we monitor…

Email Support Send your legal or privacy query to our dedicated policy address. We handle data requests, term clarifications, and account-condition questions through email with a tracked response thread so nothing gets lost.

Live Chat Our live chat agents are available around the clock for real-time clarification on account conditions, cookie settings, and jurisdiction queries. Escalations to the legal team are logged and acknowledged within 24 hours.

Formal Written Request For data-erasure requests or formal disputes, submit a written request via the in-account portal. We verify your identity first, then process the request under the timelines set out in our Privacy Policy.

ACCOUNT SECURITY STANDARDS

How We Handle Data, Cookies and Account Security

Knowing how your information is stored, used, and protected is part of making an informed choice about whether to open an account.

Data Storage

Account data is stored on encrypted servers with access controls limited to authorised personnel. We do not sell or share your personal details with third-party advertisers. Retention periods are set by regulatory obligation and then data is purged.

Cookie Policy

We use session cookies to keep your lobby state and preference cookies to remember your language setting. You can adjust or withdraw cookie consent at any time from the settings panel without losing your account access or stored balance.

Account Security

Two-factor authentication is available on all accounts and we recommend you enable it via the security tab. Login attempts from unrecognised devices trigger an email alert, giving you the chance to block access immediately if you did not initiate it.

Data Retention

We retain your transaction records for as long as required under applicable Indian financial regulations. Once that period expires, records are deleted from our live systems; a hashed reference may remain in audit logs for fraud-prevention purposes only.

Your Right to Request Changes

You may request correction of inaccurate personal data at any time through the account portal or by contacting support. Identity verification is required before we action any change, and we confirm completion in writing once it is done.

Who to Contact

Our designated data-policy contact handles erasure requests, access requests, and formal objections. Reach them via the email address listed in the Privacy Policy section of your account dashboard; all communications are logged with a reference number.

Common Legal Questions About Your Account

These are the questions we hear most often when it comes to legal terms, data rights, and account conditions. If your question is not here, our support team can address it directly through live chat or email.

Indian law applies to your account to the extent permitted by local statute. Availability of our services depends on local law in your specific state or territory. You accept these governing conditions when you complete account registration.

Yes. Submit a data-access request through the account portal or by emailing our policy team. We verify your identity first, then deliver a structured copy of your stored personal data within the timeframe set out in our Privacy Policy.

Send a formal erasure request via the in-account portal. We close your account, remove personally identifiable data from live systems, and confirm deletion in writing. Certain transaction records are kept for the legally mandated retention period only.

Payment credentials are processed by your chosen payment service provider — UPI, Paytm, or PhonePe — under their own security standards. We store only a masked reference to confirm a transaction was completed; full card or UPI credentials are never held on our servers.

Personal data is removed from active systems following account closure. Transaction and identity records required under applicable Indian financial regulations are retained for the legally specified period, after which they are permanently deleted from our infrastructure.

Go to the cookie settings panel accessible from the footer of any page while logged in. You can withdraw non-essential cookie consent at any time; this does not affect your account access, wallet balance, or any transaction already completed.

We send an email to your registered address and display a notice on the platform when terms are updated. Continuing to use the platform after the effective date of any update constitutes your acceptance of the revised terms.

Our Legal Terms, Your Rights Explained

Reach Us on Legal or Policy Questions

How We Handle Data, Cookies and Account Security

Data Storage

Cookie Policy

Account Security

Data Retention

Your Right to Request Changes

Who to Contact

Common Legal Questions About Your Account

01 Which law governs my account with 7up7down?

02 Can I request a copy of the personal data 7up7down holds about me?

03 How do I ask for my personal data to be deleted?

04 Are my UPI or PhonePe payment details stored on 7up7down servers?

05 What happens to my account data if I close my account?

06 How do I withdraw my cookie consent?

07 How does 7up7down notify me of changes to its legal terms?

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